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by dhorizon » Fri Feb 16, 2018 3:06 pm
I have the first Ampeg pack bought a few years back and I would like the upgrade but I can only buy it for the full price. I don't remember my old account information how can I get the discounted upgrade please help
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dhorizon
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- Posts: 3
- Joined: Fri Feb 16, 2018 2:56 pm
by DarkStar » Fri Feb 16, 2018 4:34 pm
Hello dhorizon and welcome to the forum.
Your User Area Account is the same as your forum one, but It looks like you have set up a new one.
Your best bet is to contact IK Multimedia Support here
https://www.ikmultimedia.com/contact-us/ContactIKForm.phpwill your personal details and list of registered products (they might ask for a Serial Number or two) so that they can try to track down your original User Account.
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DarkStar
- Hero Of The Week (Moderator)
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- Location: Surrey, UK
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