The input and output devices don't share a common sample rat

[mike.stoddart]

I just installed an iRig HD2 with AmpliTube 4 but when I run the program I see the error:

Could not initialize audio device:
The input and output devices don't share a common sample rate!

If I click OK to open the Audio Settings, the dialog appears. If I then choose AISO 4 All, the dialog sits there doing nothing forever and I have to kill the app.

I've poked around the Windows 10 settings but I can't work out what to do - any suggestions greatly appreciated.

Thanks

[Peter_IK]

If you have followed the steps in the FAQ for ASIO4ALL setup at www.ikmultimedia.com/faq/3615 and still have this issue, please contact IK Support directly at http://www.ikmultimedia.com/contact-support/ and they will work with you directly to get your issue resolved.

[fperna]

Hi Peter, I have the same issue, but the page you linked has expired. Any other link to a working solution, please?
Thanks,
Nando

[dlgebert]

Any other link to a working solution, please?

This is the link for Windows 10, ASIO4ALL, etc...

https://cgi.ikmultimedia.com/ikforum/viewtopic.php?f=5&t=22463

Dave

[Peter_IK]

You should now use the official ASIO drivers for iRig HD 2 (and other iRig devices) that we released. ASIO4ALL is no longer needed. You can get the drivers in your IK Product Manager or IK User Area.