I plug irig pro duo into my iPadAir, phantom is turned off, mic Shure87A plugged, blue lights turn on, GarageBand opened and connected to the device.
When I turn on Phantom to use the mic it comes the issue.
Irig starts flashing randomly, the 48V light flashes red and from iPad I see it gets disconnected every two seconds.
I keep getting a message that iRig Pro Duo has been connected. Multi input audio interface available. Do you want to enable multi track recording?
If I click enable iRig Pro Duo is not available.Multi track recording has been disabled.
If I click cancel it just keeps asking me if I want to enable.
It is not due to the battery. I used three different sets of new battery and the problem occurs after few seconds.
I tried then with the firmware update as suggested by someone else. The update went fine but the product is still not working.
The same issue appears with other applications as well, so no correlation with GarageBand.
WHAT ELSE COULD I DO? Before I return this plastic box to the shop and buy the Shure MVI.
Can anyone provide a solution?
These tools are supposed to save our time and not to engage us in never ending and desperate problem solving.
Thanks