Tonex You are not connected to tonenet

[angrybuzzy]

Hello - just upgraded to Tonex 1.9.2. IK Multimedia Product Manager keeps going back and forth between "You have not internet connection" and then telling me internet has been restored. This is happening on two different Windows 11 systems. Windows firewall is disabled on both. No other issues with internet. Tone.net is loading very slowly in a browser, sometimes it fails to completely load. I've been to many different sites to check my connectivity and everything else is lightning fast to load. I had rebooted the router as well.

Help!

Thanks.

[Peter_IK]

The IK site and some properties are having issues and our IT team is aware and working on the issue. https://www.messenger.com/channel/ikmultimedia

[angrybuzzy]

I suspected as much but the timely confirmation is appreciated.

-RC

[angrybuzzy]

Is there any ETA on resolution at this time?

[Peter_IK]

Is there any ETA on resolution at this time?

We posted about planned outages today while our IT team fixes the issues. The site, ToneNET, and forums are working now, and I will await official word from IK IT and update on socials etc when they provide that. Thank you.

[thehipcola]

Thank you for the update! EDIT - was just able to download auths and tone models from my signature collections for the first time in days. Awesome.

[Gdr1954]

I am having the same issues....hope this is not going to be a continuing problem

[Tomswee005@]

I have a similar problem Internets it´s not working
and after the internet nows working

keeps saying this allt the time

[Peter_IK]

There was a second maintenance that has been completed. All services should now be returned to normal. If you experience issues please open a ticket with IK Support and they will assist you directly.