Error Installing

[abdallah_mohmed112238]

Hi all, I try to install Modo Drum and Pianoverse, and both give me this message after I select the folders and everything:
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Setup was unable to create the directory "C:\users\username\documents\IK Multimedia\MODO DRUM\ElementCustomizePresets".

Error 2: The system can't find the file specified.
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Does anybody know how I can fix this?

Thank you all!

[DC_IK]

Contact the IK Support team here https://www.ikmultimedia.com/contact-support/sw.
They can help you get your software installed properly.

[abdallah_mohmed112238]

Thank you, just did.