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by Kaique29 » Wed Apr 02, 2025 8:10 pm
I tried to update the firmware using the x-gear librarian, but it gets stuck for 30 minutes without updating.
I disconnected the pedal and now it won't turn on. I tried to perform the IK restoration steps, but the same thing happens. When the x-gear librarian enters recovery mode, it gets stuck with no progress on the progress bar.
Can anyone help?
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Kaique29
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by Peter_IK » Thu Apr 03, 2025 5:26 pm
Please do not repeat the same post each day (duplicate post from today removed). The Forum Rules specify this (even about bumping as well). If users are not chiming in to help or give their thoughts, please work with IK Support for direct and official support via
https://www.ikmultimedia.com/contact-support/hw and they will assist you. Thank you.
IK Multimedia. Musicians First.YouTube -
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TwitterNeed help? Our support team will be happy to help and can be reached at
this link.
From the rules:
Moderator decisions are not a matter for forum discussion and are final.
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Peter_IK
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