troubleshooting

General talk about music creation and production, or anything that doesn’t fit into the other categories

troubleshooting

Postby Dimovskip » Fri Nov 15, 2024 8:11 pm

Hello everyone!
I' new user of Tonex (bought it yesterday).
Not being very handy with computers, I hit the wall!!!!
Firstly, I installed the IK manager with Tonex software and 2 drivers, but the Librarian does not appear on the screen...
Secondly, I plugged my guitar directly into Tonex, no sound at all; mada a factory reset, in case I occasionaly pressed something wrong, but situation with the sound (no sound) remained the same.

Any suggestions to solve these problems?
Appreciate in advance i
Dimovskip
 
Posts: 1
Joined: Fri Nov 15, 2024 8:04 pm

Re: troubleshooting

Postby DC_IK » Sat Nov 16, 2024 12:23 am

You can contact the IK Support team via https://www.ikmultimedia.com/contact-support/hw.
They can help you get up and running.
DC_IK
 
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Joined: Wed Feb 09, 2022 8:54 pm


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