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by Merthk » Fri Nov 15, 2024 2:36 pm
Peter_IK wrote:sus453 wrote:I have the same problem. After not using it for a few months, Tone.net will not recognize my Tonex One pedal. I've tried the work-around on this thread, but it is still not working. Any advice?
Thanks.
ToneNET communicates with the software, not the pedal directly. Do you have an open ticket with IK Support? If not, I'd suggest opening one so they can assist you directly via
https://www.ikmultimedia.com/contact-support/sw
ı have the same problem.
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Merthk
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by Peter_IK » Fri Nov 15, 2024 4:51 pm
Merthk wrote:Peter_IK wrote:sus453 wrote:I have the same problem. After not using it for a few months, Tone.net will not recognize my Tonex One pedal. I've tried the work-around on this thread, but it is still not working. Any advice?
Thanks.
ToneNET communicates with the software, not the pedal directly. Do you have an open ticket with IK Support? If not, I'd suggest opening one so they can assist you directly via
https://www.ikmultimedia.com/contact-support/sw
ı have the same problem.
Please also contact IK Support as I suggested to the other user.
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Peter_IK
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