Accessing sounds pianoverse subscription

[mitchp3210]

I have logic pro, I got the subscription for piano verse, downloaded the app on my macbook and some of the ?sound packs? one was NY grand, there were 3 others. When I use logic piano verse comes on but there is no sound patches. Its like an empty app, ghost town.

Did i downloadf these wrong, is there something im not doing, admittedly , I'm not the smartest guy w. the stuff, i hope this the right forum to ask, if not my apologies, just need help using my piano verse subscription in logic pro x on my 2018 macbook running catalina , app is able to be accessed but app only says rescan and settings on the main screen, you can't click on some tabs.

Any guidance would be appreciated.

Mitch

[genesis1]

Do you see the pianos listed in the left hand window?

[simusix12]

did ypu get this sorted cus im having same problem

[genesis1]

When opening pianoverse you should see a list of pianos on the left. Clicking on one will show you a list of presets in the middle. To select and load a preset you must double click it. The preset sound will then load.