K Product Manager download not working!

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Re: K Product Manager download not working!

Postby rolandk1 » Fri Sep 06, 2024 1:11 am

If it's not working, then stop using IK product manager and just download from the website ("my products" on your account login) using a 3rd party download client.

That solved my problems, rather than beating a dead horse, no disrespect to horses...
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Re: K Product Manager download not working!

Postby ollybadger » Fri Sep 06, 2024 1:43 am

Well with respect, there's like 250 zip files - I have no desire to download them and run individual installers one by one from the website. certainly wouldn't have paid a penny if I'd known I'd have to do that. Plus, I have tried every which way, but i cannot fathom how to get a DL manager to grab all the download links from that little popup box that comes up with all the downloads, since they are not links. (And i am certainly not going through the tedium of copying one at a time).

[mod redacted - unnecessary and please review forum rules when posting]

I wish they could just - actually give some kind of explanation as to why the product manager doesn't work properly.
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Re: K Product Manager download not working!

Postby rolandk1 » Tue Nov 05, 2024 7:19 pm

ollybadger wrote:...
I wish they could just - actually give some kind of explanation as to why the product manager doesn't work properly.


That's what I was hoping for — especially from the support team. But when you're in the midst of a market race to sell products, you don't tell the buyer about a potential drawback. :)

That said, I used some IK products during my recording of my new music video, Too Big to Fail. It's good stuff, once you can get it in your computer and authorized.
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Re: K Product Manager download not working!

Postby Peter_IK » Tue Nov 05, 2024 7:57 pm

If you report your issue to IK Support they will troubleshoot why the IK Product Manager isn't working properly for you and get you up and running like the folks using it to download, install, and authorize IK products in a few clicks. They can be reached at https://www.ikmultimedia.com/contact-support/sw
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