iRig Pro melting?

[jbow]

Hi, I haven’t used my iRig Pro in a while. It’s been in a drawer not subjected to heat or light but the rubber housing seems to be melting. It’s tacky to touch and rather soft. Is there a way to fix this? It works but this isn’t ok.
Thanks
J

[DC_IK]

You can contact IK Support via https://www.ikmultimedia.com/contact-support/hw.
They might have more insight on this issue.

[jbow]

Thank you, I’ll try