Tyreebme wrote:I literally came on here just to find out this information. It's really not clear if there is a cross grade price or if this is just what it is. I have T-Racks 5 Max as well. And I definitely don't want to repay for something that I already have. Need Clarification Please.
****EDIT****
OK, just saw this at the bottom of the page of the T-Racks 6 page:
Upgrade to T-RackS 6 MAX - $/€299.99
For existing owners of any T-RackS product: $/€199.99
For existing owners of 25+ T-RackS processors: $/€149.99***
For existing owners of 50+ T-RackS processors or T-RackS 5 MAX v2: $/€99.99***
*No module porting in the free version from T-RackS 5.
**All pricing excluding taxes.
***Apply the auto-coupon at checkout in the IK store.
So, I'm assuming that it will apply when you checkout.
I'll try now and report back.
Tyreebme wrote:Tyreebme wrote:I literally came on here just to find out this information. It's really not clear if there is a cross grade price or if this is just what it is. I have T-Racks 5 Max as well. And I definitely don't want to repay for something that I already have. Need Clarification Please.
****EDIT****
OK, just saw this at the bottom of the page of the T-Racks 6 page:
Upgrade to T-RackS 6 MAX - $/€299.99
For existing owners of any T-RackS product: $/€199.99
For existing owners of 25+ T-RackS processors: $/€149.99***
For existing owners of 50+ T-RackS processors or T-RackS 5 MAX v2: $/€99.99***
*No module porting in the free version from T-RackS 5.
**All pricing excluding taxes.
***Apply the auto-coupon at checkout in the IK store.
So, I'm assuming that it will apply when you checkout.
I'll try now and report back.
Well, it turns out that, I have all of these IK Multimedia Products. Every Max Version. But because I am ONE T-Racks processor short (49). I cannot get the Upgrade/Crossgrade price. I truly don't know how I feel about this. I understand that there has to be a cutoff. But dang. This one sucks for me. I didnt buy the V2 cause I had all of the plugins from the Max I already had..
Tyreebme wrote:Tyreebme wrote:I literally came on here just to find out this information. It's really not clear if there is a cross grade price or if this is just what it is. I have T-Racks 5 Max as well. And I definitely don't want to repay for something that I already have. Need Clarification Please.
****EDIT****
OK, just saw this at the bottom of the page of the T-Racks 6 page:
Upgrade to T-RackS 6 MAX - $/€299.99
For existing owners of any T-RackS product: $/€199.99
For existing owners of 25+ T-RackS processors: $/€149.99***
For existing owners of 50+ T-RackS processors or T-RackS 5 MAX v2: $/€99.99***
*No module porting in the free version from T-RackS 5.
**All pricing excluding taxes.
***Apply the auto-coupon at checkout in the IK store.
So, I'm assuming that it will apply when you checkout.
I'll try now and report back.
Well, it turns out that, I have all of these IK Multimedia Products. Every Max Version. But because I am ONE T-Racks processor short (49). I cannot get the Upgrade/Crossgrade price. I truly don't know how I feel about this. I understand that there has to be a cutoff. But dang. This one sucks for me. I didnt buy the V2 cause I had all of the plugins from the Max I already had..
It's not even applying the $149.99 and I know I have over 25 T-RackS processors.
Peter_IK wrote:The auto-coupon is working, there are some cases where a user may not qualify or there may be an outlier type of issue and in those cases IK Support will assist you.
Peter,
Could you please elaborate and explain what those cases might be?
I have t-racks 5 max registered to my account, plus every other module except the tascam collection, leslie, and space delay (as noted in my post above) but still see a price of $199 when adding it to my cart. This is also the same price I see in my crossgrade/upgrade offers.
I realize it's not your fault, but from a customer's standpoint, I should be able to trust the pricing I see when I'm logged into my account and not have to question if I should contact support first to be sure I'm not overpaying.
none2low wrote:Peter_IK wrote:The auto-coupon is working, there are some cases where a user may not qualify or there may be an outlier type of issue and in those cases IK Support will assist you.
Peter,
Could you please elaborate and explain what those cases might be?
I have t-racks 5 max registered to my account, plus every other module except the tascam collection, leslie, and space delay (as noted in my post above) but still see a price of $199 when adding it to my cart. This is also the same price I see in my crossgrade/upgrade offers.
I realize it's not your fault, but from a customer's standpoint, I should be able to trust the pricing I see when I'm logged into my account and not have to question if I should contact support first to be sure I'm not overpaying.
Peter_IK wrote:The auto-coupon is working, there are some cases where a user may not qualify or there may be an outlier type of issue and in those cases IK Support will assist you.