can't install on my new PC

[hotmitts]

Hi, I'm trying to install my products on my new PC ( I have stuff activated on my old PC too)

It won't let me download the install files, saying:
'
The download path
C:\Users\Desktop\IK
you've selected does not exist, you do not have permissions to write to this location, or there is insufficient space in the current download path. Please close this window to select a new path or clear up some space. (code: 108)'

I don't recall seeing this message before, I'm the sole user of the PC, hhmmn... don't understand. There is space obviously

[hotmitts]

any help available here ?

[Peter_IK]

Hi, there is a FAQ entry about that error code at https://www.ikmultimedia.com/faq/index.php?id=1506 and if that does not help we have technical support available via the link in that FAQ or https://www.ikmultimedia.com/contact-support/sw where you can get help. This forum is a user-to-user and general communication forum but is not a technical support forum. Thank you.