ARC 4 update 4.0.1 giving out two errors on two files

IK Product Manager, Lurssen Mastering Console, CSR (Classik Studio Reverb), and acoustic correction system ARC (Advanced Room Correction) System

ARC 4 update 4.0.1 giving out two errors on two files

Postby ritusgrin » Thu Jun 20, 2024 2:35 pm

ARC 4 update gave me two errors on two files. I ended up having to skip them. Is this OK?
Here are screenshots of the errors.

https://drive.google.com/file/d/1bJNFPl ... sp=sharing
https://drive.google.com/file/d/1uuCv-F ... sp=sharing
ritusgrin
 
Posts: 14
Joined: Sun Nov 13, 2016 11:38 am

Re: ARC 4 update 4.0.1 giving out two errors on two files

Postby Peter_IK » Thu Jun 20, 2024 6:22 pm

I cannot access your images but this is something you should ask IK Support so they can give you an official answer: https://www.ikmultimedia.com/contact-support/sw
IK Multimedia. Musicians First.
YouTube - Facebook - Twitter
Need help? Our support team will be happy to help and can be reached at this link.
From the rules: Moderator decisions are not a matter for forum discussion and are final.
User avatar
Peter_IK
Kingpin
 
Posts: 20303
Joined: Thu Nov 18, 2010 3:40 pm
Location: Everywhere

Re: ARC 4 update 4.0.1 giving out two errors on two files

Postby ritusgrin » Thu Jun 20, 2024 6:57 pm

OK thanks. You should be able to access pictures now.
I'm off to work, so I'll check into it further tomorrow.
ritusgrin
 
Posts: 14
Joined: Sun Nov 13, 2016 11:38 am

Re: ARC 4 update 4.0.1 giving out two errors on two files

Postby Volcane » Thu Jun 20, 2024 7:24 pm

@ritusgrin

I get the same error, but when I look in my ARC 4 standalone SW, it now says version 4.0.1

Not sure where I am now. Have contacted support
Volcane
 
Posts: 1
Joined: Sun Oct 20, 2019 4:26 pm

Re: ARC 4 update 4.0.1 giving out two errors on two files

Postby ritusgrin » Fri Jun 21, 2024 3:38 pm

Thanks Volcane.
I checked my version number and it is indeed at 4.0.1.
Makes me wonder what was skipped though.
I submitted the errors to support too.
ritusgrin
 
Posts: 14
Joined: Sun Nov 13, 2016 11:38 am

Re: ARC 4 update 4.0.1 giving out two errors on two files

Postby ritusgrin » Fri Jun 21, 2024 3:58 pm

OK wow, they got back to me already.
So I guess all you have to do is delete the 'ARC 4.vst3' file in the location indicated in the error.
Which in my case was C:\Program Files\Common Files\VST3
Then I re-installed and didn't get any errors.
It looks like it puts it in it's own folder at that location instead of grouped with all the other VST's.
ritusgrin
 
Posts: 14
Joined: Sun Nov 13, 2016 11:38 am


Return to Other Music Production Software & Tools