I have a new Tonex Pedal, but cannot get it to sync with the librarian. Any guidance?
I'm using a Mac with the USB connected through a adapter to a USB-C (no USB on the Mac itself).
Also, is there a way to update the firmware on the pedal without using the Tonex app?.
I am beyond frustrated with the communication about this product & the lack of clarity on the softward side. The product is great, but I am about to send it back. IK has no direct support on the website, no phone number, etc.