Used Axe I/O - no serial number.

[Sorbz62]

Hi guys,

I just bought a used Axe I/O on eBay and it arrived in perfect condition but does not have a serial number. I already have a Tonex pedal and therefore all the software, so how do I get a serial number and do I really need it?

Cheers,
Jim

[Peter_IK]

You'll at least want the drivers and Control Panel, I would recommend reaching out to IK Support so they can make sure that gets sorted out for you at least.

[Sorbz62]

[Mod redacted - please review the rules and keep it civil, you can get the drivers and you have posted your ticket for review]

[DarkStar]

Please post your Support Ticket Number here, so that Peter can chase it up with the Support team

[Sorbz62]

Thanks,

It's 8200074

Cheers,
J

[Peter_IK]

Thanks,

It's 8200074

Cheers,
J

Got it, relayed to the right people. Thanks.

[Sorbz62]

Thanks Peter,

Jim

[Peter_IK]

Thanks Peter,

Jim

I've been told there's a reply to the ticket, if you could answer the request there they'll be able to take care of you.