[RESOLVED] Bought a used Axe IO on Reverb can't register

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[RESOLVED] Bought a used Axe IO on Reverb can't register

Postby born2lift » Wed Apr 26, 2023 11:50 pm

Not to happy. Received my used Axe IO today that I bought on Reverb. Using the serial number on the card in the box doesn't work. Gives me a 101 code.

This is ridiculous.
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Re: Bought a used Axe IO on Reverb can't register

Postby Peter_IK » Thu Apr 27, 2023 12:01 am

Sorry to hear that, you can reach out to IK Support or to the seller to see if they properly transfered/deactivated. The users/admins/mods on this forum will not be able to assist you directly but support and/or the seller can. IK Support should be able to handle getting you drivers etc too.
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Re: Bought a used Axe IO on Reverb can't register

Postby Robert McTigue » Thu Apr 27, 2023 6:54 pm

Hi, Did you try to reg it in the product manager or web page? I found not reg mine on the web page but I could in the product manager ... I hope this helps.
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Re: Bought a used Axe IO on Reverb can't register

Postby born2lift » Fri Apr 28, 2023 1:16 pm

Customer support sent me the direct link. I’m all set.
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