I just got a Tonex pedal today but I can't seem to get it to work correctly. When I power it in, it immediately goes into name editing mode and I can't exit it. The A/B/C footswitches don't do anything and the only thing I can do with the Model or Preset kobs is edit the preset name characters. Holding them has no effect.
If I really quickly press Model when it's booting up, the screen says "Saved" and I can mostly use the other knobs, but the Alt function on the Parameter knob and A/B/C still don't work.
I did a recovery of the unit through the editing software and it didn't change anything.
Am I doing something wrong or is my unit damaged?