I can't get amplitube 5 to work on my windows 11 laptop with USB 3.0. The laptop does not acknowledge the axe i/o. The exact same setup works perfectly on my desktop running windows 10 USB 2.0/3.0. I've tried every setting I can think of. I thought maybe the axe i/o isn't compatible with USB 3.0 but I did some online research and found that shouldn't be an issue. Any help on this would be appreciated.
Unfortunately my laptop doesn't have a usb 2.0 port. Only a thunderbolt 4.0 port(which I tried with an adapter) and 2x usb 3.2 ports. The only difference between the ports is speed though, so I'm not sure why it wouldn't work. usb 2.0 is fast enough to work perfectly, and plugging a 2.0 into a 3.0 should work and just send the data at 2.0 speed so I have no idea why it doesn't recognize the axe i/o.
Meanwhile, as this is not a company Support forum, the best thing to do is contact Technical Support via the IKM web site, for some one to one diagnosis and help. Search the FAQs first, as there may be relevant results. After that, you should see a [Contact Support] button at the bottom of the page, linking you to the Support form.
---------------- DarkStar ... interesting, if true. Inspired by ...
by TruancySmokes » Sun Feb 26, 2023 2:24 am 
