ToneNet: cannot access via Garageband but Standalone ok

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ToneNet: cannot access via Garageband but Standalone ok

Postby znoimer8359 » Mon Jan 02, 2023 1:39 am

My Issue
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Cannot access ToneNET (Amplitube 5) in Garageband 10.4.7. I have a ToneNET account.

I can access ToneNet in the AT5 standalone and when using in Logic Pro X 10.7.6 with no problems just not via Garageband.

When I try clicking ToneNET in Garageband I get ‘Please verify that you have created a valid ToneNET account’. I do not have this issue in Standalone of Logic Pro.

I am running Mac OS Monterey.

What I have tried
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I have tried the following for the Amplitube 5 cases. Substituting ‘com.apple.garageband10 ‘ folder with ‘Garageband’ as I am on Monterey.

https://www.ikmultimedia.com/faq/index.php?id=1141

https://www.ikmultimedia.com/faq/index.php?id=1282

Neither of these worked. I still cannot access ToneNET via Garageband.

Any ideas? Much appreciated. Thanks in advance.
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Re: ToneNet: cannot access via Garageband but Standalone ok

Postby DarkStar » Mon Jan 02, 2023 11:36 am

Other users may chip in with suggestions.

Meanwhile, as this is not a company Support forum, the best thing to do is contact Technical Support via the IKM web site, for some one to one diagnosis and help. Search the FAQs first, as there may be relevant results. After that, you should see a [Contact Support] button at the bottom of the page, linking you to the Support form.
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