Modo Drum - Sound library installation issues?

[dickiefunk]

Hi,

I have Modo Drums 1.5 which came with the Total Studio Max 3.5 bundle I bought. I have downloaded and installed the complete sound library but when I load Modo Drums those libraries won't load and tell's me they're not downloaded and I need to do this?

[Peter_IK]

Please check this FAQ and if that does not work, contact IK Support directly and they will happily assist you: https://www.ikmultimedia.com/faq/index.php?id=1429

[dickiefunk]

Thankyou Peter. Yes I've already done this. Will send an email to tech support.

[JackSuisse1]

[Windows 11, version 1.5]
Doesn't work if you choose a different installation folder.

So what happenens when you choose a different installation folder (custom installation):

• On first start it says drum model is not installed and leads you to the product manager where you don't find the STUDIO package.
• On second start it recognizes that the Sound content folder is at a different location. Ok I set that folder correctly in the settings. (should be already set while being installed as I chose that different folder)
• On third start it says "Factory sound content pak file is missing, please reinstall MODO DRUM". This can't be fixed by the user.

As there is no uninstall option from the product manager, I uninstalled it using the Windows deinstallation feature. Then I reinstalled from the product manager using default install location (C:\Program Files\IK Multimedia\MODO DRUM in my case) but don't get it to work, still says "Factory sound content pak file is missing..." (but this file "ModoDrumFactoryContent.pak" is in the installation folder) --> deadlock

BTW, all MODO DRUM related paths in the windows registry seem to be set correrctly.

This ist a software bug, please fix this.

[Peter_IK]

Sorry to hear you are having issues. If you feel you've found a bug please report it to IK Support so they can recreate and get full details and relay to the devs if necessary. Thank you.

[Jaredkranz1]

Hi,

I was wondering if this issue was ever fixed as am having the same problems?

Cheers

JK

[777navaga]

Hi, same problem here. Can anything be done to it?

[Peter_IK]

Sorry to hear you are having issues. If you feel you've found a bug please report it to IK Support so they can recreate and get full details and relay to the devs if necessary. Thank you.

[777navaga]

thank you.

[kerdig]

HI,

I also have the same issue, any news on this bugfix?

Thanks

[DarkStar]

Sorry to hear you are having issues. If you feel you've found a bug please report it to IK Support so they can recreate and get full details and relay to the devs if necessary. Thank you.

[duminakken]

I have just bought this and have the same issue. I have been back and forth with tech support for a few days now - doesn't seem like they have a clue what' wrong. This vers 1.5 simply doesn't work. The previous version is fine

[Peter_IK]

Reply that their suggestions aren't working, they do understand how to fix issues (they do every day) and 1.5 definitely works for many so they can get you in that group for sure.

[duminakken]

I would love to get it working - but we keep going in circles getting me to try stuff that I informed I already tried before even contacting support. I have of course tried it again to no avail - and then support stopped really communicating

[Jay-Poty1]

same problem here, installed as part of studiomax3.5!
I had installed on different ssd and path, not working, last error "factory sound ... missing, please reinstall"; done this once, same problem! everything, exe.prog and all .pak sound files are installed and here in the same path....