lost all saved presets and all collections after update

AmpliTube TONEX, AmpliTube 5, AmpliTube Custom Shop, AmpliTube Joe Satriani, AmpliTube Brian May, MESA/Boogie®,Orange™, Fender™, Hendrix™, Metal, AmpliTube SVX, and more for Mac/PC

Re: lost all saved presets and all collections after update

Postby rafacasanas0 » Mon Oct 24, 2022 4:14 pm

If I deauthorize AMPLITUBE, all presets and favorites are correct when I restart AT5, but I cannot use them because all my purchases are offline. If I authorize, everything disappears and only can work with the free version sounds.
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