sample tank 3

[buccoak]

ok...here is my problem. my computer fried. i got a new omne and i am trying to install the programs i had. i cant get sample tank 3 to load. actually i cant find it. i got other sample tanks but i cant load any sounds because the product manager keeps telling me that i am off line when i try to get the numbers that i need. can anyone help an old man?

[DarkStar]

SampleTank 3 is not supported by the IKPM (At least I do not see it here).

Go to your User Area / My Products, download the ST3 software and Sounds Library files from there, unZip them as need and run the individual installers.

https://www.ikmultimedia.com/userarea/my-products/

If you still have access to the installed ST3 sounds library you do not need to download/install it again. Just copy it to the desired location and set that location in ST3's Preference Settings.

[buccoak]

My users area does not have sample tank 3.

[DarkStar]

All the IK Multimedia Products that are Registered to your Account should be listed there. Did you have a different User Account in the past?

Please contact Sales/Account Support, via here. You will be able to search the FAQs first, but if they do not resolve your issue, there is a red button link to the Support form. Sales Support can look at your Account and see what's going on.

Response time aims to be within 2 working days (US (East Coast) Business hours, generally), but in the current circumstances please allow some more time.

Administrators and Moderators here cannot access your Account.

[buccoak]

Ok...update. I found out how to import sounds to sample tank 4 but it doesn't show mirislav as being authorized. How do I do that?

[DarkStar]

Authorize MP2 in the IKPM; you should have its Serial Number in your User Area / My Products.

And check that the path in ST4's Sound Content is the top-level folder for MP2 the one that contains "Instruments" and "Samples" sub-folders and other folders and files.

PS Strictly, ST4 does not "import" ST3 or MP2 or Syntronik (1) libraries, Rather an ST3 engine is built into ST4 to handle those sounds.