Only can authorize in admin profile [Resolved]

[arwang]

Please help. I try to authorize modo drum to my mac compter, but i found it only admin profile able to authorize. It can not success authorized in another profile on same mac compter. Anyone can help? Thanks.

[Peter_IK]

As far as I am aware our software would not require an admin profile. However, I am not in tech support so they would have more and better information and the ability to troubleshoot your issue so please open a ticket with IK Support and they will happily assist you with this issue. Thank you.

[arwang]

Thanks, Peter, IK staff helping me to fix the problem.
But still cannot authorize, don't know how to fix it.

: (

[DarkStar]

Please Reply to the email from Support, saying that the suggestion did not work and ask for further advice.

[arwang]

Thanks Darkstar. I have repied. Will share on here if fixed.

[arwang]

Thanks ik staff, the problem fixed.

Here r the steps:
1. Open console goto ~/Library/Preferences/
2. sudo chmod 777 com*ik*
3. Re-auth in ik product manager
4. Fixed

: )

[DarkStar]

Good oh

To other readers: these steps worked for arwang but the cause your problem may well be different. Only try the above if you are sure about what you are doing. Otherwise, rasie a Support Ticket for some one to one advice.

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