Sound librairies locked

[alainmarchand]

Hi,

After installing Cinematic Percussion, several sound libraries are now locked in SampleTank 4. I have no longer access to Syntronik 99, Blau, Bully, DCO-X, Galaxy, Minimod, Modulum, Noir, OXa, Polymorph, Pro-V, Sam, SH-V, String Box, T-03, V-80 and VCF3.

Everything was working fine before installing Cinematic Percussion. I''ve tried several thing: reinstalling, rescanning libraires, restart computer. Nothing works.

Many thanks for your help,

Alain

[victorp.sg]

If you have searched this forum, the answer is in there...

Try running Custom Shop app, log into your user account, select SampleTank from the main window, and then click on Restore my purchases from the account drop-down menu. It should restore your libraries.

[alainmarchand]

Hi Victorp.sg,

I've restore my gear this morning and it works fine now! The only thing I've not tried!

Many many thanks for your fast reply, really appreciated!

All the best,

Alain.