I purchased a product that is not eligible for group-by.

by **NakajimaYusuke** » Wed Sep 29, 2021 5:54 pm

Hi, I'm a super idiot. :cry:

I decided to join this group buy. :mrgreen:

https://www.ikmultimedia.com/25gb/
However, due to my misunderstanding, I bought a product that was not eligible for promotion.

So if possible, I want to cancel the wrong order.

My misunderstanding is due to my carelessness.
I should have read the promotion description more carefully.

Even so, I can't stand the number of products I get will be 1/25 of the planned number.
I would like to cancel my order.
And I want to place an order again.
At that time, I choose the right product. Thank you.

by **Peter_IK** » Wed Sep 29, 2021 6:44 pm

Sorry to hear you are having a problem. The IK Support team would be happy to provide direct and official technical support to help resolve this issue for you. They can be reached at http://www.ikmultimedia.com/contact-support

Thank you.

by **NakajimaYusuke** » Thu Sep 30, 2021 5:01 am

Thank you very much.
https://www.ikmultimedia.com/contact-support/sales/
I sent a message from here.

I will pay close attention to the terms of the promotion from now on.

I purchased a product that is not eligible for group-by.

I purchased a product that is not eligible for group-by.

Re: I purchased a product that is not eligible for group-by.

Re: I purchased a product that is not eligible for group-by.