Hello and sorry if these issues have been covered.
I haven't used Syntronik or Sampletank too much, but recently bought a load of Syntronik Synths in the 25th Ann Group Buy and also a drum and bass sound library. Also, I recently bought a new iMac which is a 2020 running OSX Big Sur.
I have no issues using IKM PM, downloading and authorising and have completed all of these steps. However, I am still experiencing a number of confusing issues with installing, and also running with Ableton 11:
- My machine only has Sampletank 4 installed, not Sampletank 3, so why when i download the sounds, are they Sampletank 3 sound libraries and not Sampletank 4 sound libraries, given that this is the latest version of the software?
- The .dmg files that are installed when I download the sounds wont open. When I click on them they crash immediately and i get the standard Mac OSX prompt when something crashes.
- When i open Sampletank 4 in both Ableton 11 and standalone, none of the sound libraries are showing, even if a rescan the folders. Possibly because of the installer issue above?
- If I open Syntronik, I THINK the synths are loaded in but i find the GUI to be confusing as it is not easy to see if I am looking at the complete library for a synth or not. Probably I need to read the manual for this one. Is there a way of checking if I am accessing the content i am entitled to?
- I have no idea how to access the drum and bass sound library I have downloaded. Probably this is due to me not being able to open any of the installers (again).
I do think that the install process is very tortuous and confusing. Have you guys thought about simplifying it? Installing software in the 21C shouldn't be a weekend activity.
Thanks in advance for your help. I am sure it will be great when i can master it.
Gavin