Amplitube CS on IPad not restore previously purchased

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Amplitube CS on IPad not restore previously purchased

Postby Dosglas » Fri Aug 27, 2021 4:36 pm

Hello, i have the dimebag gear registered on my IK account, but in App not work, already tried use the “reatore purchase in App” but not work.. i need help

-App version = 4.12.0
-IOS = 14.7.1 (IPAD 7gen)
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Re: Amplitube CS on IPad not restore previously purchased

Postby Peter_IK » Fri Aug 27, 2021 6:14 pm

Did you purchase the Dimebag gear on an iOS version of AmpliTube? The Mac/PC versions are not shared with the separate iOS platform versions. Per this FAQ https://www.ikmultimedia.com/faq/?id=1344
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Re: Amplitube CS on IPad not restore previously purchased

Postby Dosglas » Fri Aug 27, 2021 7:41 pm

I won the Dimebag serial in a raffle made by IK.
I registered this serial in the product manager and now it appears in the products of my account.

so this serial I received should only serve for MAC/PC version?
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Re: Amplitube CS on IPad not restore previously purchased

Postby Peter_IK » Fri Aug 27, 2021 7:43 pm

Dosglas wrote:I won the Dimebag serial in a raffle made by IK.
I registered this serial in the product manager and now it appears in the products of my account.

so this serial I received should only serve for MAC/PC version?

Yes, that is for Mac/PC.
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