kendye wrote:That's how it's supposed to work. I added 100 Gear Credits to my account and purchased T-Racks 5 as a "Double Dip" and the freebies still haven't appeared in my account. I've been in touch with Customer Services (UK) and after an initial response all has gone quiet. [mod redacted - unnecessary]
You should see multiple buttons in your Promotions page of your IK User Area. When you click those you should see two dropdowns for your choices, each stating what triggered those choices above it + the value.
Please note that if you are having trouble with a support ticket, this is not a support forum but we have guidelines about alerting the team at viewtopic.php?f=10&t=19505 so please follow those (PM your ticket number and I'll get it to our Support Manager for review).
Thank you.