How to change my payment setting from Euros to Dollars

[Peter1969]

Hi all, my first post so excuse me perhaps posting in the wrong section. Cannot figure out how to change my payment setting from Euros to Dollars, as Euros cost quite a bit more for me. Any help most appreciated - thanks in advance, Peter.

[DarkStar]

That's not possible - the currency is based on the location of your ISP.

Which country are you in?

[Peter1969]

Thanks very much - I am currently in China.

[DarkStar]

Hmm, I would have thought that China would be Dollars. Contact Sales Support for some help / guidance: https://www.ikmultimedia.com/contact-us/ContactIKForm2.php

[Peter_IK]

Also, if there is a need to change the country on your account that will need to be done by IK Support as it is not changeable via the User Area.

[Peter1969]

Thanks again Darkstar and Peter, just did as you suggested and hope to get a reply from sales soon. Peter, also PM'd you in case you can change my settings for me too, thanks!:)

[Peter_IK]

Thanks again Darkstar and Peter, just did as you suggested and hope to get a reply from sales soon. Peter, also PM'd you in case you can change my settings for me too, thanks!:)

I do not have the ability to make that change in the IK user system. Support will surely be able to assist you though.

[zoukistis]

I'm in Australia and forcing us to pay the Euro exchange rate is insane, especially when your software is already quite expensive. Leave Euros for Europeans and the rest of the world should be allowed to pay in US dollars

[Peter_IK]

I'm in Australia and forcing us to pay the Euro exchange rate is insane, especially when your software is already quite expensive. Leave Euros for Europeans and the rest of the world should be allowed to pay in US dollars

IK charges as required, but we have many authorized dealers around the world. There is likely a dealer in your region who charges in your local currency: http://www.ikmultimedia.com/dealers