IRig Recorder iPhone app won’t allow me to cut copy or fade

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IRig Recorder iPhone app won’t allow me to cut copy or fade

Postby Koiaaaa1 » Thu Aug 19, 2021 5:32 am

I recently paid over $22 for an inapp purchase to “cut, crop and fade” my recordings. Once paid the app then charged an additional $1 to purchase the fade option (even though it was advertised in the full subscription cost of $22 which I bought).

Now when I go to crop or fade my recording the app continues to fail and close.
Each time I go back into IRec and try again it keeps closing the app… it’s like it cannot handle editing the file, how do I fix this? Otherwise I want a refund as I cannot even use what I’ve paid for.

The app is fully updated (I checked in the App Store)
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Re: IRig Recorder iPhone app won’t allow me to cut copy or f

Postby Peter_IK » Thu Aug 19, 2021 3:46 pm

Sorry to hear you are having a problem. I'm not sure what would cause this but the IK Support team would be happy to provide direct and official technical support to help resolve your issue. They can be reached at http://www.ikmultimedia.com/contact-support

Thank you.
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