SampleTank 4 max install

[andrej33]

i have ST max 3 installed from Total studio 2. When i install ST max 4 it begins building the database then crashes. I have windows 10 pro. I have tried earlier versions. I have changed the port permissions as described in one article. I have read through many articles on the net and i see that others have had this issue but i do not see a resolution. Could someone please point me in the right direction?
Thanks
Andre

[garfy]

Hi Andre and welcome to the forum.

Sorry you're having this issue.

As this is a user-to-user forum and not direct to IKM support, in case no one else chimes in here with advice or a solution the best thing to do is check the FAQs, via https://www.ikmultimedia.com/contact-su ... ck=QUICKSW

If these do not resolve the issue, there is a link to the Technical Support form at the top of the Search FAQs page, for direct help from Official IK Support. They endeavour to reply within 2 working days, but obviously considering the current situation things may take longer than usual.

And, to help others who run into a similar problem, please let us know what you did to resolve the issues, but without directly quoting any correspondence from official support.