iRig Stream Not Charging Phone

AXE I/O, AXE I/O Solo, iRig Stomp I/O, Guitar and Bass Audio Interfaces/Controllers, iRig Keys I/O and the iRig Keys family of MIDI controllers

iRig Stream Not Charging Phone

Postby Chorbz01 » Fri Jul 23, 2021 6:57 pm

I bought the power supply for the iRig Stream. It's not charging any of my Apple Devices. Audio passes through fine. No power though.

Is there something wrong with the stream or the power supply?

Any other work arounds for charging the phone while using the stream?
Chorbz01
 
Posts: 2
Joined: Tue Feb 02, 2021 6:08 pm

Re: iRig Stream Not Charging Phone

Postby Peter_IK » Fri Jul 23, 2021 8:45 pm

Just to be 100% sure you are using the Lightning connector from iRig Stream to your phone, correct? Because using a CCK and the USB connection won't charge your phone.
IK Multimedia. Musicians First.
YouTube - Facebook - Twitter
Need help? Our support team will be happy to help and can be reached at this link.
From the rules: Moderator decisions are not a matter for forum discussion and are final.
User avatar
Peter_IK
Kingpin
 
Posts: 20325
Joined: Thu Nov 18, 2010 3:40 pm
Location: Everywhere

Re: iRig Stream Not Charging Phone

Postby Chorbz01 » Fri Jul 23, 2021 9:56 pm

Yes, it’s the lightning cable

https://www.dropbox.com/s/xliup3hum1fa0 ... M.jpg?dl=0

Like I said, audio passes through fine. Just doesn’t send a charge.
Chorbz01
 
Posts: 2
Joined: Tue Feb 02, 2021 6:08 pm

Re: iRig Stream Not Charging Phone

Postby Peter_IK » Sun Jul 25, 2021 12:42 am

Audio would pass fine via USB too. Please contact IK Support, the mods/admins or users aren't going to be able to properly troubleshoot this issue you are having.
IK Multimedia. Musicians First.
YouTube - Facebook - Twitter
Need help? Our support team will be happy to help and can be reached at this link.
From the rules: Moderator decisions are not a matter for forum discussion and are final.
User avatar
Peter_IK
Kingpin
 
Posts: 20325
Joined: Thu Nov 18, 2010 3:40 pm
Location: Everywhere


Return to Interfaces & Controllers