Peter_IK wrote:Not sure what is happening but if you feel you have found a bug you must report it to IK Support via http://www.ikmultimedia.com/contact-support if you want to see it fixed (or to have the team figure out what is happening for you). Thank you.
DarkStar wrote:Go to that page, then Search the FAQs. If they do not resolve the query / issue, then there is a [Contact Support] button that will take you to the Technical Support form