Problem with the Axe I/O

AXE I/O, AXE I/O Solo, iRig Stomp I/O, Guitar and Bass Audio Interfaces/Controllers, iRig Keys I/O and the iRig Keys family of MIDI controllers
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Problem with the Axe I/O

Postby phenix992 » Thu Jun 03, 2021 1:06 pm

hello
sometimes watching the Youtube video, the sound card gave me no sound
so I had to turn it off and then I turned it on to have the sounds again

Is there an update ?
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Re: Problem with the Axe I/O

Postby Peter_IK » Thu Jun 03, 2021 3:11 pm

Please check in the IK Product Manager for a driver/control panel software update. You can check if your firmware is up to date in the AXE I/O Control Panel.

If that doesn't help, please contact IK Support and they will troubleshoot with you to see what is happening to cause this issue you are experiencing.

Thank you.
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