Un-register gear

[rchidiac]

Hello
I had purchased an Irig keys 2 that I opted to return to the vendor AFTER registering.
Can anyone let me know how to deregister so the next purchaser can register the unit?

[DarkStar]

Please contact Sales/Account Support, via here. You will be able to search the FAQs first, but if they do not resolve your issue, there is a link at the top of the Search FAQs page to a Support form. Sales Support can look at your Account and see what's going on.

Response time normally is within 2 working days (US (East Coast) Business hours, generally), but in the current circumstances please allow some more time. Administrators and Moderators here cannot access your Account.

[Peter_IK]

You would need to work with IK Support in order to do something like you are requesting. Thank you.

[bealexis]

This link doesn't go anywhere but the same page we have in the top menu.

There are no simple way to go to the contact page, unless you click on the bottom link, in the footer.

[mod redacted - please review the rules when posting here]

Thank you

[Peter_IK]

The support link has you search the FAQ first because many issues are covered there and resolved quickly via FAQ without having to wait for any support response. Once you've searched the FAQ, you have the option available to open a ticket quickly and easily if you didn't find a solution there.

[jack.robinson]

Hi,

By mistake I registered an AXE I/O and Amplitube 5 Max. Could you delete these 2 items that I have returned to the seller?

Thank you for your confirmation.

[DarkStar]

As this is not a company Support forum, the best thing to do is contact Sales / Order Support via the IKM web site, who can look at your User Account.. Search the FAQs first, as there may be relevant results. After that, you should see a [Contact Support] button at the bottom of the page, linking you to the Support form.

[jack.robinson]

Thanks a lot for your message DarkStar!