Modo Drum Mac M1 fail

[cliffscherer]

I bought Modo Drum for Mac.
At this stage it cannot be installed on Mac Mini with M1 on Big Sur.
Its very disappointing that IKM is not supporting the newest Apple technology.

@IKM when do you deliver a working update of Modo Drums for M1?

[Peter_IK]

All of our products but MODO DRUM work on M1 Macs via Rosetta 2. Neither M1 nor Rosetta 2 support AVX instructions which are required for MODO DRUM. I do not have news of a timeframe for MODO DRUM native M1 support or other workaround but you might want to ask IK Support directly as they would likely have more information than the mods/admins of this forum. Thank you.

[cliffscherer]

Ok, just sent to support a message.
Now awaiting a response.

[cliffscherer]

Recieved a response:
A request for support has been created and assigned #5603001. A representative will follow-up with you as soon as possible.

Hoping for a satisfying answer coming soon.

[cliffscherer]

Receiver a very disappointing response from technical support:

"... Mac M1 Chips do not offer AVX instructions. Unfortunately this not something we can change as it is part of the architecture of the chip. There is no possible "fix" from our end.
We state a CPU with AVX instructions is required on our specs page:
https://www.ikmultimedia.com/products/m ... ?p=specs...

Not supporting the latest technology from Apple after 1/2a of its market entry is simply not acceptable for a software manufacturers, nor offering any other solution: Bottom line Customers left alone !
Adding the legal remark at the end indicates no loyalty to needs of customers.

[mod redacted: Please review the rules and guidelines of posting on this forum]

[Peter_IK]

Apple's "latest technology" dropped support for a very common instruction set which MODO DRUM requires. Please review the guidelines of this forum, specifically about "rage quitting" here: viewtopic.php?f=10&t=19505" onclick="window.open(this.href);return false; and if you have a product that won't work on your system which you didn't know (I know that AVX requirements are on the Specs page but you might not know that Apple dropped support of that common instruction set with M1) IK Support can likely assist you if you make your case to them.

[Peter_IK]

Also, that support response is correct meaning MODO DRUM currently requires AVX instructions and your CPU does not so it will not work at this time. The product managers and developers are aware of this and will surely look into the incompatibility for future consideration.

[cliffscherer]

[mod redacted - please review the rules, specifically those about moderation. If you need concrete technical information, IK Support will be able to provide that. Since this thread has run its course and devolved it will now be locked]