Oops, I should have said:
You should be able to download ST4 CS and ST4 SE from your User Area / My Products. Then go to the product and click [Past Releases] for the software or [Sounds Download] for the sounds. NB: I think that the ST4 CS sounds are bundled in with the software download.
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As for the number of sounds, the web pages say:
ST4 CS: 50 sounds, about 4 GB
ST4 SE: 2,000 sounds, about 30 GB
ST4: 6,000 sounds about 100 GB
ST4 MAX: 8,000 sounds, about 26 0GB
So I still think that you are missing some. However, I was wrong about ST4 SE. I have just found this page:
https://www.ikmultimedia.com/products/st4/?pkey=sampletank-4-se#soundlistand the PDFs show that ST4 SE does not include the Stage Kit:
The PDFs will also help you check that you have all the sounds
For further advice, I suggest that you
contact Support, via here. There is a link at the top of the Search FAQs page to the Technical Support form, for some one to one investigation and help. Response time aims to be within 2 working days (US (East Coast) Business hours, generally), but in the current circumstances please allow some more time.
And, to help others who run into a similar problem, please let us know what you did to resolve the problem. Please do not quote directly any correspondence from Support, as that may apply only to your particular circumstances and may lead others down the wrong track.
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