Can't Download any IK Multimedia products

[DephLemon]

I've just purchased and successfully registered Modo Bass SE but I can't download it.

The download freezes at 100% with this error: "A JavaScript error occurred in the main process"

The same problem occurs when I try downloading any other IK Multimedia product (I'm using IK Multimedia Product Manager 1.0.3 on Win 10).

Any Ideas?

[DarkStar]

These might help:

https://cgi.ikmultimedia.com/ikforum/viewtopic.php?f=14&t=26714
https://cgi.ikmultimedia.com/ikforum/viewtopic.php?f=45&t=26662
https://cgi.ikmultimedia.com/ikforum/viewtopic.php?f=5&t=26619

As this is primarily a user to user forum, someone-else may chip in. But please remember that the same symptoms do not necessarily mean the same problem.

If not, the best thing to do is contact Support, via here. There is a link at the top of the Search FAQs page to the Technical Support form, for some one to one investigation and help. Response time aims to be within 2 working days (US (East Coast) Business hours, generally), but in the current circumstances please allow some more time.

And, to help others who run into a similar problem, please let us know what you did to resolve the problem. Please do not quote directly any correspondence from Support, as that may apply only to your particular circumstances and may lead others down the wrong track.

[DephLemon]

Thanks for your help.

The second link provided the solution (changed the default download location).

Thank you.