Like I said, I put in a request to Support...I think its the correct one, I may just make another ticket to be sure...
Meanwhile, can you go back to the Focusrite?
Sadly, no. Sold it locally to get the capital to buy the AXE I/O. If I had known about the serial issue, I would have bought it new...well, at least I know now lol...
My only options are to buy another interface locally today, or tell the client what happened and see if they can give me some time to wait on IK support to get back to me...
I just wonder if there's another driver I could use with it to make it work for the time being...ASIO4ALL??? I just need an "IN" to track DI guitars...but my comp wants me to install the drivers for it to show up in my Windows Device Manager...