Irig duo pro not working help please

[Iggyplaystheblues]

Hi. I have an irig duo pro. I have not used it in ages. Last time I used it it was fine but now the second input/channel 2 doesnt give me any sound. Well it does but super low volume. Channel 1 is perfect. Channel two doesnt work. The only thing that I have which is different is a new iphone? Iphone sx i think its called. Anyone out there can give me any tips on what to do to get it working again? Not sure if because its a new phone or something else that is giving me the issues. Anyway. Any hslp would be much welcomed. Iggy

[Peter_IK]

Sorry to hear you are having a problem. Since no other users have chimed in to help in some time and since I'm not sure what would cause this but the IK Support team would be happy to provide direct and official technical support to help resolve your issue. They can be reached at http://www.ikmultimedia.com/contact-support

Thank you.