iphone Xs can not connect to iRig Stream

[member7879]

Hi there,

I need help on figuring out why my iphone XS Max has no success connecting with iRig Stream for FB Live Streaming.
The XS is on 14.3 ios. The Facebook App is on Version 300.0.0.57.128 (262375406).
My setup: XS Max connecting with Lightning proprietary cable to iRig Stream. The iRig is connected with ipad through 3.5 mm to dual RCA. What's interesting is the iRig signal light does not show OK. It just stationary at Low. I tried cranking the volume on the ipad but it still does not go to OK or High.

If I am recording video internally on photo apps, the audio is piped ok.
Please help, I am hitting walls on this.
Thank you,
Mio

[George919]

Take a look at this link from their FAQ page:
https://www.ikmultimedia.com/faq/index. ... NlYm9vaw==

It appears that Apple’s latest update has made some changes with Privacy & Security which has effected digital device user on Facebook Live for some users.

Please try these steps to get started with streaming with your digital iRig and Facebook Live.

While we have reached out to Facebook to make them aware of this behavior to make use easier for their users. In the meantime, if you have tried this workaround and still have issues, or are looking for a different method. We have found an additional workaround for users to allow everyone to keep streaming on Facebook Live uninterrupted and moving quickly.

The workaround involves the free application StreamLabs from the App Store. Once installed you will be able to log in using your Facebook, YouTube, Twitch, or Custom RTMP location to be able to stream to your different platforms either one at a time or all at once. iRig Stream and any other digital devices will work using this method.