Need new serial number for Blueboard

[bo.frandsen]

Hi
I have a Blueboard, which I purchased some 5 years ago. Used it a little bit with my iPad, works good.

Now, I want to try on my Mac, but I don't have the serial number anymore (never thought about it). Apparently, it was included in the box.

Is it possible to get it somehow, or get a new one?

Thanks in advance

Bo

[DarkStar]

If you Registered the hardware, then it should be associated with your IK Multimedia User account (and maybe in the IKPM (the IK product Manager). Have a look.

Failing that, please contact Sales/ Account Support, via here. You will be able to search the FAQs first, but if they do not resolve your issue, there is a link at the top of the Search FAQs page to a Support form. Sales Support can look at your Account and see what's what.

Response time normally is within 2 working days (US (East Coast) Business hours, generally), but in the current circumstances please allow some more time. Administrators and Moderators here cannot access your Account.

[marlooquar]

Hi Bo

did you manage to get a serial number? I had a friend bring a Blueboard from the US to me and he ditched the paperwork, so trying to register the product.

[Peter_IK]

If you Registered the hardware, then it should be associated with your IK Multimedia User account (and maybe in the IKPM (the IK product Manager). Have a look.

Failing that, please contact Sales/ Account Support, via here. You will be able to search the FAQs first, but if they do not resolve your issue, there is a link at the top of the Search FAQs page to a Support form. Sales Support can look at your Account and see what's what.

Response time normally is within 2 working days (US (East Coast) Business hours, generally), but in the current circumstances please allow some more time. Administrators and Moderators here cannot access your Account.