UNO Drum not recognized by Drum Editor

[Taco Bender]

When I attach my new UNO drum to my Windows 10 PC with the included USB cable, the Editor just sits on "Waiting for UNO" with no response. I have tried several different MIDI settings in the Editor, including setting the MIDI input channel to 1 and the output to 10 or other channels. I've tried the setting the MIDI sync to USB; tried the Send PC and Receive PC to ON. Nothing makes the Editor recognize the UNO Drum. IK has not responded to two help requests. WHAT SETTINGS WORK ON THIS DEVICE?

[Jaxager]

I'm having the same problem. I was able to update my firmware, but no matter what settings I try in the editor it will not recognize the drum machine.

[Peter_IK]

There is an entry in the FAQ about "Waiting for UNO", please check it out as it likely fixes what is happening for you: https://www.ikmultimedia.com/faq/index.php?id=1233

[Taco Bender]

Thank you so much, Peter_IK. Setting my UNO drum to MIDI channel 1 and following all the other settings in that example, I now have a connection.

[Arlothecat]

I have done all of the above. Updated Uno Drum firmware, followed the FAQ, turned it off and on again, and it still doesn't change from 'waiting for UNO' !

[Peter_IK]

If the FAQ did not fix your issue you must open a ticket with IK Support for direct and official technical support. http://www.ikmultimedia.com/contact-support Thank you.