by garfy » Mon Dec 28, 2020 11:37 am
Hello michelmilo and welcome to the forum.
As this is a user to user forum and not direct to official IK support we wouldn't really know where to start I'm afraid.
Here's a page from the FAQs about 502 errors
https://www.ikmultimedia.com/contact-su ... NLU0FMRVM=If that doesn't help fix the issue, then the best thing to do would be to contact Sales direct using this form
https://www.ikmultimedia.com/contact-support/sales/Hope that helps.
System Specs: 2012 Mac Mini 2.6 i7 & 2015 MBP 2.2 i7, 16GB RAM
macOS10.15.7 Logic 10.6.1 Reason 11
Various IK, NI, Waves, Softube, Eventide, XLN software
Focusrite 18i20 x 2, Novation ReMote 25SL