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by william2688 » Tue Dec 22, 2020 1:13 am
I am extremely frustrated. Trying to get a new serial number for my axe I/O because my account is incorrectly linked to my account.
No one has been able to answer phones all year? It takes hours or days between messages. An issue that should've been resolved in 5 minutes has taken over a month. Still waiting. Customer service couldn't have made things more difficult.
Checking my email again.
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william2688
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by Peter_IK » Tue Dec 22, 2020 1:25 am
There isn't official phone support but the ticket system works very well usually. What is your ticket number? I can relay that but the mods/admins nor users of this forum will be able to assist with an issue like this.
IK Multimedia. Musicians First.YouTube -
Facebook -
TwitterNeed help? Our support team will be happy to help and can be reached at
this link.
From the rules:
Moderator decisions are not a matter for forum discussion and are final.
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Peter_IK
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by william2688 » Tue Dec 22, 2020 1:28 am
[#4325421]
thank you so much
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william2688
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by Peter_IK » Tue Dec 22, 2020 1:30 am
You're welcome. You should have more information soon if not already.
IK Multimedia. Musicians First.YouTube -
Facebook -
TwitterNeed help? Our support team will be happy to help and can be reached at
this link.
From the rules:
Moderator decisions are not a matter for forum discussion and are final.
-
Peter_IK
- Kingpin
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- Posts: 20275
- Joined: Thu Nov 18, 2010 3:40 pm
- Location: Everywhere
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