Amplitube 5 CS crash

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Amplitube 5 CS crash

Postby ktofe » Wed Dec 16, 2020 4:57 pm

[Mod Edit: split into its own thread, for clarity ]

Hello,

Amplitube 5CS autorised and installed with product manager.
Don't start as a standalone (nothing happens)
Crash Cubase 11 as VST3

Maybe my computer is too old ? t
This is a DELL with an intel i3, 8 giga RAM, Windows 10 64 last update.
There is no error message, in fact nothing is displayed ....

thanks
ktofe
 
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Joined: Fri May 03, 2013 9:45 am

Re: Amplitube 5 CS crash

Postby DarkStar » Wed Dec 16, 2020 5:02 pm

As this is primarily a user to user forum, someone-else may chip in [#]. Meanwhile, the best thing to do is contact Support, via here. There is a link at the top of the Search FAQs page to the Technical Support form, for some one to one investigation and help. Response time is usually within 2 working days (US (East Coast) Business hours, generally), but in the current circumstances please allow some more time.

[#] But please remember that the same symptoms do not necessarily mean the same problem.

And, to help others who run into a similar problem, please let us know what you did to resolve the problem. Please do not quote directly any correspondence from Support, as that may apply only to your particular circumstances.
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Re: Amplitube 5 CS crash

Postby ktofe » Wed Dec 16, 2020 5:52 pm

Ok Darkstar, I will follow your instructions !
thanks
ktofe
 
Posts: 33
Joined: Fri May 03, 2013 9:45 am

Re: Amplitube 5 CS crash

Postby ktofe » Wed Dec 16, 2020 7:06 pm

OK, it works with an external monitor ....
Except that there is no sound ....with same settings AT4 is running OK ...
ktofe
 
Posts: 33
Joined: Fri May 03, 2013 9:45 am


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