Need software to connect to irig pro (and serial number gone

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Need software to connect to irig pro (and serial number gone

Postby twistedneck » Mon Dec 07, 2020 7:03 pm

Hi, A. i need to connect my modular synth to my PC but it aint workin via my irig pro. reaper can't even see the thing.

On top of that there is no way in hell i'm saving even a single piece of paper buying this inteface. the idea that you expect me to do that to get support is.. well.. weak, if not shady.

I see you also burried all direct email support contacts. Way to instill confidece! i have an issue.. good luck finding someone. please get burried in our useless website.

Fix this issue now.

[mod redacted - posting your email on any public forum will likely get spammed by bots]
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Re: Need software to connect to irig pro (and serial number

Postby Peter_IK » Mon Dec 07, 2020 8:00 pm

You would need to work with IK Support for this issue. Once you register your product you do not need to keep the slip with the serial number on it. We do not provide direct email addresses for support but use a trackable ticket system which you can find at http://www.ikmultimedia.com/contact-support

If you are having trouble with that, note that once you search the FAQ for your issue, you will see a link to directly open a ticket under the search results.
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