"not enough space to download sounds" error but have space[R

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"not enough space to download sounds" error but have space[R

Postby thirdeyebling » Sat Nov 28, 2020 8:14 am

hi, I ran into a hiccup where my product manager states "not enough space to download sounds" this initially happened when I deleted the files because it filled my hard drive up to 240 gigs!!!! I'm doing something wrong lol, just don't know what and I'm frustrated.. can somebody please help with this issue?
thirdeyebling
 
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Re: "not enough space to download sounds" error but have spa

Postby garfy » Sat Nov 28, 2020 9:14 am

Hello thirdeyebling and welcome to the forum.

I think you'll need to give us a bit more info to go on, otherwise we'll be shooting in the dark.

What platform/OS? (Win/Mac)
What software are you trying to download?
How big is your drive and what space do you have left on it?
System Specs: 2012 Mac Mini 2.6 i7 & 2015 MBP 2.2 i7, 16GB RAM
macOS10.15.7 Logic 10.6.1 Reason 11
Various IK, NI, Waves, Softube, Eventide, XLN software
Focusrite 18i20 x 2, Novation ReMote 25SL
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Re: "not enough space to download sounds" error but have spa

Postby thirdeyebling » Sat Nov 28, 2020 9:28 am

my bad, lol, I'm using Mac Catalina, downloading Total Studio max.. my drive has 2.88 tb on it and I tried my internal with the same message that came up that has 223 gb on it...thank you so much for your help!
cheers,
Third
thirdeyebling
 
Posts: 4
Joined: Fri Nov 27, 2020 1:49 pm

Re: "not enough space to download sounds" error but have spa

Postby garfy » Sat Nov 28, 2020 10:03 am

Hmm, ok. Well, the 223GB probably isn't big enough as it may well be calculating the amount needed for download and then installation.

As for the nearly 3TB, that's a bit weird as that is definitely enough.

As this is a user-to-user forum and not direct to IKM support, in case no one else chimes in here with advice or a solution the best thing to do is check the FAQs, via https://www.ikmultimedia.com/contact-su ... ck=QUICKSW

If these do not resolve the issue, there is a link to the Technical Support form, for direct help from Official IK Support. They endeavour to reply within 2 working days, but obviously considering the current situation things may take longer than usual.

And, to help others who run into a similar problem, please let us know what you did to resolve the issues, but without directly quoting any correspondence from official support.
System Specs: 2012 Mac Mini 2.6 i7 & 2015 MBP 2.2 i7, 16GB RAM
macOS10.15.7 Logic 10.6.1 Reason 11
Various IK, NI, Waves, Softube, Eventide, XLN software
Focusrite 18i20 x 2, Novation ReMote 25SL
garfy
Moderator
 
Posts: 2132
Joined: Thu Oct 20, 2011 6:09 pm
Location: Comfy chair, UK

Re: "not enough space to download sounds" error but have spa

Postby thirdeyebling » Sat Nov 28, 2020 1:44 pm

Will do, and thank you !
thirdeyebling
 
Posts: 4
Joined: Fri Nov 27, 2020 1:49 pm

Re: "not enough space to download sounds" error but have spa

Postby thirdeyebling » Sun Nov 29, 2020 7:28 pm

Weird, for some strange reason, it finally worked today! I did nothing different, so I’m not sure! Thank you for your help, though!
thirdeyebling
 
Posts: 4
Joined: Fri Nov 27, 2020 1:49 pm

Re: "not enough space to download sounds" error but have spa

Postby garfy » Sun Nov 29, 2020 7:34 pm

Oh, don't you just love computers. :lol:

Glad it's all sorted.

As this thread has been resolved for the user it will be marked as such and locked to keep the forum tidy.

• If you are the original poster and wish to add a comment please ask a Moderator to unlock the thread.
• If you are reading this thread because you are having similar issues or have questions of a related nature, please feel free to start a new topic. Remember that similar symptoms do not mean the same problem or solution.
System Specs: 2012 Mac Mini 2.6 i7 & 2015 MBP 2.2 i7, 16GB RAM
macOS10.15.7 Logic 10.6.1 Reason 11
Various IK, NI, Waves, Softube, Eventide, XLN software
Focusrite 18i20 x 2, Novation ReMote 25SL
garfy
Moderator
 
Posts: 2132
Joined: Thu Oct 20, 2011 6:09 pm
Location: Comfy chair, UK


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