T-RackS 5 EQual flashing.

Discussion about MixBox and T-RackS

T-RackS 5 EQual flashing.

Postby BrianCadoret » Thu Nov 19, 2020 4:26 pm

Hi,
Recently installed the EQual module, the module is flashing making it unusable.
I've reinstalled my latest graphic drivers all up to date etc.
Just wondering if any else has come across this problem.

https://youtu.be/o5OqYEUj0O8

Thanks
Brian
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Re: T-RackS 5 EQual flashing.

Postby garfy » Fri Nov 20, 2020 3:37 pm

Hi Brian

That is very weird. Does it happen if you open the module as a single plug-in in a DAW (if you use one?)

As this is a user-to-user forum and not direct to IKM support, in case no one else chimes in here with advice or a solution the best thing to do is check the FAQs, via https://www.ikmultimedia.com/contact-su ... ck=QUICKSW

If these do not resolve the issue, there is a link to the Technical Support form, for direct help from Official IK Support. They endeavour to reply within 2 working days, but obviously considering the current situation things may take longer than usual.

And, to help others who run into a similar problem, please let us know what you did to resolve the issues, but without directly quoting any correspondence from official support.
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Re: T-RackS 5 EQual flashing.

Postby BrianCadoret » Fri Nov 20, 2020 4:03 pm

Hi garfy,

The flashing happens in both my DAW and as the standalone rack.
I have sent a ticket to tech still waiting for a detailed reply.

Thanks
Brian
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Re: T-RackS 5 EQual flashing.

Postby DarkStar » Fri Nov 20, 2020 4:29 pm

TR5 Specs page wrote:NOTE: EQual processor requires an OpenGL 2 compatible graphics adapter.

Could that be related?
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Re: T-RackS 5 EQual flashing.

Postby BrianCadoret » Fri Nov 20, 2020 8:56 pm

Spot on darkstar my ageing i3 laptop doesn't support GL2
This is the first plugin from IK that I've had problems with, thanks for your input.

Brian
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Re: T-RackS 5 EQual flashing.

Postby DarkStar » Sat Nov 21, 2020 1:28 pm

OpenGL 2 has been around for 10 years. You might consider a new graphic card?
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